fosdem2016/index.html

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   5   <meta name="Author" content="KaiRo - Robert Kaiser">
   6   <title>Data Improving Firefox</title>
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  10   <link rel="index" id="link-toc" href="#toc" title="Contents">
  11   <link rel="start" id="link-start" href="#index" title="Start">
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  14 <header id="header"><div id="header-text">Data</div>
  15   <div id="subheader-text"></div>
  16   <a id="headerlogo" href="#index" title="Startseite">Mozilla</a>
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  26
  27 <article id="toc" title="Table of Contents">
  28 <h1>Table of Contents</h1>
  29 <h2>How Your Data Helps to Improve Firefox</h2>
  30
  31 <div class="captionedbox">
  32 <p class="captionedbox-caption">The following slides are available in this presentation:</p>
  33 <div class="captionedbox-content">
  34 <ul id="toc-list">
  35 </ul>
  36 </article>
  37
  38 <article id="index" title="Start Page">
  39 <h1>How Your Data Helps to Improve Firefox</h1>
  40 <h2>Sending crash reports (and other info) pays off!</h2>
  41
  42 <div class="simplebox">
  43 <mark><a href="http://home.kairo.at/">Robert Kaiser</a></mark>,
  44 "KaiRo" &lt;kairo@kairo.at&gt;
  45 <br><small>Program Manager, Mozilla QA</small>
  46 </div>
  47
  48 <div class="captionedbox">
  49 <p class="captionedbox-caption">Slides:
  50   <a href="http://slides.kairo.at/fosdem2016/">http://slides.kairo.at/fosdem2016/</a></p>
  51 <div class="captionedbox-content small">
  52 <ul class="small">
  53   <li>Created for
  54     <a href="http://fosdem.org/2016/schedule/track/mozilla/">Mozilla
  55     Developer Room</a> at <a href="http://www.fosdem.org/">FOSDEM 2016</a> in
  56     Brussels.</li>
  57   <li>Written in HTML 5 with CSS 3 and JavaScript.</li>
  58   <li>Navigation via links on all slides, via access keys
  59    (e.g. "n"/Alt+Shift+N for "next") or back/forward arrow keys</li>
  60   <li><a href="#toc">Contents</a></li>
  61   <li><a rel="license" href="http://creativecommons.org/licenses/by-sa/3.0/at/"><img
  62         alt="Licensed under CC-BY-SA," style="border-width:0;vertical-align:bottom;"
  63         src="cc-by-sa-80x15.png"></a> 01/2016 Robert Kaiser -
  64     "Mozilla", "Firefox" and their logos are
  65     <a href="http://www.mozilla.org/foundation/trademarks/list.html">trademarks
  66     of the Mozilla Foundation</a>; <a href="http://www.startrek.com/">Star Trek</a>
  67     and related items are trademarks of
  68     <a href="http://www.paramount.com/">Paramount Pictures</a>.</li>
  69 </ul>
  70 </div>
  71 </div>
  72 </article>
  73
  74 <article id="data" title="Data Talk">
  75 <div class="simplebox">
  76 <h1 class="cent" style="position: relative; z-index: 3; color: #FFFFFF; font-size: 2.5em;">Let's talk about Data</h1>
  77 <img src="mister_tricorder.jpg" class="sshot"
  78      style="width: 100%; margin-top: -4.5em; position: relative; z-index: 1;"
  79      alt="Data &amp; Mister Tricorder">
  80 </div>
  81 </article>
  82
  83 <article id="privacy" title="Data Privacy">
  84 <h1>Data Privacy</h1>
  85
  86 <div class="simplebox">
  87 <p>Principles: <a href="https://www.mozilla.org/en-US/privacy/principles/">mozilla.org/privacy/principles</a></p>
  88 <ol>
  89   <li>No surprises</li>
  90   <li>User control</li>
  91   <li>Limited data</li>
  92   <li>Sensible settings</li>
  93   <li>Defense in depth</li>
  94 </ol>
  95 </div>
  96 </article>
  97
  98 <article id="collection" title="Data Collection">
  99 <h1>Data Collection</h1>
 100
 101 <div class="simplebox">
 102 <ul>
 103   <li>passive
 104     <ul>
 105       <li>updates, blocklists, …</li>
 106     </ul>
 107   </li>
 108   <li>active
 109     <ul>
 110       <li>Telemetry, FHR, …</li>
 111       <li>Crash Reports, SSL Error reports, …</li>
 112     </ul>
 113   </li>
 114 </ul>
 115 </div>
 116 </article>
 117
 118 <article id="crashes" title="Crash Analysis">
 119 <h1>Crash Analysis</h1>
 120
 121 <div class="simplebox">
 122 <p>Finding new and rising crashes</p>
 123 <p>Analyze crash data to help developers to debug and fix crash issues</p>
 124 <p>Only voluntarily submitted crashes</p>
 125 </div>
 126 </article>
 127
 128 <article id="telemetry" title="Telemetry">
 129 <h1>Telemetry</h1>
 130
 131 <div class="simplebox">
 132 <p>Anonymized data from very specific probes, e.g. startup time, crashes experienced, number of bookmarks, etc.</p>
 133 <p>Environment, e.g. OS, graphics hardware and drivers, add-ons, etc.</p>
 134 <p>2 sets of data: base (formerly FHR) + extended</p>
 135 <p><a href="https://telemetry.mozilla.org/">Dashboards &amp; Documentation</a>: telemetry.mozilla.org</p>
 136 <p>Personal data in about:telemetry</p>
 137 </div>
 138 </article>
 139
 140 <article id="telemetry-examples" title="Telemetry: Examples">
 141 <h1>Telemetry: Examples</h1>
 142
 143 <div class="simplebox">
 144 <ul>
 145   <li><a href="http://robertovitillo.com/2014/11/12/using-spark-to-recommend-add-ons-for-firefox/">Add-on recommendations</a></li>
 146   <li><a href="http://robertovitillo.com/2014/11/25/clustering-firefox-hangs/">Firefox hangs</a></li>
 147   <li><a href="http://robertovitillo.com/2015/02/16/add-on-hangs-a-brief-summary/">Add-on hangs</a></li>
 148 </ul>
 149 </div>
 150 </article>
 151
 152 <article id="experiments" title="Telemetry Experiments">
 153 <h1>Telemetry Experiments</h1>
 154
 155 <div class="simplebox">
 156 <p>On pre-release channels, A/B test shipped to specific set/percentage of users, control plus experiment groups</p>
 157 <p>Examples: e10s (right now), default search (late 2014)</p>
 158 </div>
 159 </article>
 160
 161 <article id="uitelemetry" title="UI Telemetry">
 162 <h1>UI Telemetry</h1>
 163
 164 <div class="simplebox">
 165 <p>Telemetry about usage of UI elements</p>
 166 <p>Example: items in toolbar vs. menu panel vs. customize mode</p>
 167 <p>Android:
 168 <a href="https://people.mozilla.org/~mfinkle/uitelemetry/">dashboard</a>,
 169 <a href="http://starkravingfinkle.org/blog/2014/07/firefox-for-android-collecting-and-using-telemetry/">initial findings</a>,
 170 <a href="http://starkravingfinkle.org/blog/2015/10/fun-with-telemetry-url-suggestions/">url suggestions</a>
 171 </p>
 172 </div>
 173 </article>
 174
 175 <article id="websites" title="Website A/B Testing">
 176 <h1>Website A/B Testing</h1>
 177
 178 <div class="simplebox">
 179 <p>On Mozilla websites, classic A/B testing is being done.</p>
 180 <p>Examples: <a href="https://fundraising.mozilla.org/category/testing/">Fundraising</a>, many others</p>
 181 </div>
 182 </article>
 183
 184 <article id="studies" title="User Studies">
 185 <h1>User Studies</h1>
 186
 187 <div class="simplebox">
 188 Focused studies on volunteers
 189 <ul>
 190   <li>more invasive telemetry</li>
 191   <li>diary studies</li>
 192   <li>usertesting.com</li>
 193   <li>in-person interviews</li>
 194 </ul>
 195 </div>
 196 </article>
 197
 198 <article id="end" title="The End">
 199
 200 <div class="simplebox">
 201 <h1 class="cent" style="position: relative; z-index: 3; color: #FFFFFF; font-size: 2.5em;">Questions?</h1>
 202 <img src="mister_tricorder.jpg" class="sshot"
 203      style="width: 100%; margin-top: -4.5em; position: relative; z-index: 1;"
 204      alt="Data &amp; Mister Tricorder">
 205 </div>
 206 </article>
 207
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