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6 <title>Data Improving Firefox</title>
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14 <header id="header"><div id="header-text">Data</div>
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16 <a id="headerlogo" href="#index" title="Startseite">Mozilla</a>
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27 <article id="toc" title="Table of Contents">
28 <h1>Table of Contents</h1>
29 <h2>How Your Data Helps to Improve Firefox</h2>
31 <div class="captionedbox">
32 <p class="captionedbox-caption">The following slides are available in this presentation:</p>
33 <div class="captionedbox-content">
38 <article id="index" title="Start Page">
39 <h1>How Your Data Helps to Improve Firefox</h1>
40 <h2>Sending crash reports (and other info) pays off!</h2>
42 <div class="simplebox">
43 <mark><a href="http://home.kairo.at/">Robert Kaiser</a></mark>,
44 "KaiRo" <kairo@kairo.at>
45 <br><small>Release Quality Manager, Mozilla</small>
48 <div class="captionedbox">
49 <p class="captionedbox-caption">Slides:
50 <a href="http://slides.kairo.at/fosdem2016/">http://slides.kairo.at/fosdem2016/</a></p>
51 <div class="captionedbox-content small">
54 <a href="http://fosdem.org/2016/schedule/track/mozilla/">Mozilla
55 Developer Room</a> at <a href="http://www.fosdem.org/">FOSDEM 2016</a> in
57 <li>Written in HTML 5 with CSS 3 and JavaScript.</li>
58 <li>Navigation via links on all slides, via access keys
59 (e.g. "n"/Alt+Shift+N for "next") or back/forward arrow keys</li>
60 <li><a href="#toc">Contents</a></li>
61 <li><a rel="license" href="http://creativecommons.org/licenses/by-sa/3.0/at/"><img
62 alt="Licensed under CC-BY-SA," style="border-width:0;vertical-align:bottom;"
63 src="cc-by-sa-80x15.png"></a> 01/2016 Robert Kaiser -
64 "Mozilla", "Firefox" and their logos are
65 <a href="http://www.mozilla.org/foundation/trademarks/list.html">trademarks
66 of the Mozilla Foundation</a>; <a href="http://www.startrek.com/">Star Trek</a>
67 and related items are trademarks of
68 <a href="http://www.paramount.com/">Paramount Pictures</a>.</li>
74 <article id="data" title="Data Talk">
75 <div class="simplebox">
76 <h1 class="cent" style="position: relative; z-index: 3; color: #FFFFFF; font-size: 2.5em;">Let's talk about Data</h1>
77 <img src="mister_tricorder.jpg" class="sshot"
78 style="width: 100%; margin-top: -4.5em; position: relative; z-index: 1;"
79 alt="Data & Mister Tricorder">
83 <article id="privacy" title="Data Privacy">
86 <div class="simplebox">
87 <p>Principles: <a href="https://www.mozilla.org/en-US/privacy/principles/">mozilla.org/privacy/principles</a></p>
92 <li>Sensible settings</li>
93 <li>Defense in depth</li>
98 <article id="collection" title="Data Collection">
99 <h1>Data Collection</h1>
101 <div class="simplebox">
105 <li>updates, blocklists, …</li>
110 <li>Telemetry, FHR, …</li>
111 <li>Crash Reports, SSL Error reports, …</li>
118 <article id="crashes" title="Crash Analysis">
119 <h1>Crash Analysis</h1>
121 <div class="simplebox">
122 <p>Finding new and rising crashes</p>
123 <p>Analyze crash data to help developers to debug and fix crash issues</p>
124 <p>Only voluntarily submitted crashes</p>
128 <article id="telemetry" title="Telemetry">
131 <div class="simplebox">
132 <p>Anonymized data from very specific probes, e.g. startup time, crashes experienced, number of bookmarks, etc.</p>
133 <p>Environment, e.g. OS, graphics hardware and drivers, add-ons, etc.</p>
134 <p>2 sets of data: base (formerly FHR) + extended</p>
135 <p><a href="https://telemetry.mozilla.org/">Dashboards & Documentation</a>: telemetry.mozilla.org</p>
136 <p>Personal data in about:telemetry</p>
140 <article id="telemetry-examples" title="Telemetry: Examples">
141 <h1>Telemetry: Examples</h1>
143 <div class="simplebox">
145 <li><a href="http://robertovitillo.com/2014/11/12/using-spark-to-recommend-add-ons-for-firefox/">Add-on recommendations</a></li>
146 <li><a href="http://robertovitillo.com/2014/11/25/clustering-firefox-hangs/">Firefox hangs</a></li>
147 <li><a href="http://robertovitillo.com/2015/02/16/add-on-hangs-a-brief-summary/">Add-on hangs</a></li>
152 <article id="experiments" title="Telemetry Experiments">
153 <h1>Telemetry Experiments</h1>
155 <div class="simplebox">
156 <p>On pre-release channels, A/B test shipped to specific set/percentage of users, control plus experiment groups</p>
157 <p>Examples: e10s (right now), default search (late 2014)</p>
161 <article id="uitelemetry" title="UI Telemetry">
162 <h1>UI Telemetry</h1>
164 <div class="simplebox">
165 <p>Telemetry about usage of UI elements</p>
166 <p>Example: items in toolbar vs. menu panel vs. customize mode</p>
168 <a href="https://people.mozilla.org/~mfinkle/uitelemetry/">dashboard</a>,
169 <a href="http://starkravingfinkle.org/blog/2014/07/firefox-for-android-collecting-and-using-telemetry/">initial findings</a>,
170 <a href="http://starkravingfinkle.org/blog/2015/10/fun-with-telemetry-url-suggestions/">url suggestions</a>
175 <article id="websites" title="Website A/B Testing">
176 <h1>Website A/B Testing</h1>
178 <div class="simplebox">
179 <p>On Mozilla websites, classic A/B testing is being done.</p>
180 <p>Examples: <a href="https://fundraising.mozilla.org/category/testing/">Fundraising</a>, many others</p>
184 <article id="studies" title="User Studies">
185 <h1>User Studies</h1>
187 <div class="simplebox">
188 Focused studies on volunteers
190 <li>more invasive telemetry</li>
191 <li>diary studies</li>
192 <li>usertesting.com</li>
193 <li>in-person interviews</li>
198 <article id="end" title="The End">
200 <div class="simplebox">
201 <h1 class="cent" style="position: relative; z-index: 3; color: #FFFFFF; font-size: 2.5em;">Questions?</h1>
202 <img src="mister_tricorder.jpg" class="sshot"
203 style="width: 100%; margin-top: -4.5em; position: relative; z-index: 1;"
204 alt="Data & Mister Tricorder">