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| 5 | <meta name="Author" content="KaiRo - Robert Kaiser"> |
| 6 | <title>Data Improving Firefox</title> |
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| 10 | <link rel="index" id="link-toc" href="#toc" title="Contents"> |
| 11 | <link rel="start" id="link-start" href="#index" title="Start"> |
| 12 | </head> |
| 13 | <body onload="docLoaded();"> |
| 14 | <header id="header"><div id="header-text">Data</div> |
| 15 | <div id="subheader-text"></div> |
| 16 | <a id="headerlogo" href="#index" title="Startseite">Mozilla</a> |
| 17 | </header> |
| 18 | <nav id="slidenav"> |
| 19 | <a href="#toc" id="nav-toc" accesskey="t">toc</a> || |
| 20 | <a href="#index" id="nav-start" accesskey="s">start</a> || |
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| 25 | </nav> |
| 26 | |
| 27 | <article id="toc" title="Table of Contents"> |
| 28 | <h1>Table of Contents</h1> |
| 29 | <h2>How Your Data Helps to Improve Firefox</h2> |
| 30 | |
| 31 | <div class="captionedbox"> |
| 32 | <p class="captionedbox-caption">The following slides are available in this presentation:</p> |
| 33 | <div class="captionedbox-content"> |
| 34 | <ul id="toc-list"> |
| 35 | </ul> |
| 36 | </article> |
| 37 | |
| 38 | <article id="index" title="Start Page"> |
| 39 | <h1>How Your Data Helps to Improve Firefox</h1> |
| 40 | <h2>Sending crash reports (and other info) pays off!</h2> |
| 41 | |
| 42 | <div class="simplebox"> |
| 43 | <mark><a href="http://home.kairo.at/">Robert Kaiser</a></mark>, |
| 44 | "KaiRo" <kairo@kairo.at> |
| 45 | <br><small>Release Quality Manager, Mozilla</small> |
| 46 | </div> |
| 47 | |
| 48 | <div class="captionedbox"> |
| 49 | <p class="captionedbox-caption">Slides: |
| 50 | <a href="http://slides.kairo.at/fosdem2016/">http://slides.kairo.at/fosdem2016/</a></p> |
| 51 | <div class="captionedbox-content small"> |
| 52 | <ul class="small"> |
| 53 | <li>Created for |
| 54 | <a href="http://fosdem.org/2016/schedule/track/mozilla/">Mozilla |
| 55 | Developer Room</a> at <a href="http://www.fosdem.org/">FOSDEM 2016</a> in |
| 56 | Brussels.</li> |
| 57 | <li>Written in HTML 5 with CSS 3 and JavaScript.</li> |
| 58 | <li>Navigation via links on all slides, via access keys |
| 59 | (e.g. "n"/Alt+Shift+N for "next") or back/forward arrow keys</li> |
| 60 | <li><a href="#toc">Contents</a></li> |
| 61 | <li><a rel="license" href="http://creativecommons.org/licenses/by-sa/3.0/at/"><img |
| 62 | alt="Licensed under CC-BY-SA," style="border-width:0;vertical-align:bottom;" |
| 63 | src="cc-by-sa-80x15.png"></a> 01/2016 Robert Kaiser - |
| 64 | "Mozilla", "Firefox" and their logos are |
| 65 | <a href="http://www.mozilla.org/foundation/trademarks/list.html">trademarks |
| 66 | of the Mozilla Foundation</a>; <a href="http://www.startrek.com/">Star Trek</a> |
| 67 | and related items are trademarks of |
| 68 | <a href="http://www.paramount.com/">Paramount Pictures</a>.</li> |
| 69 | </ul> |
| 70 | </div> |
| 71 | </div> |
| 72 | </article> |
| 73 | |
| 74 | <article id="data" title="Data Talk"> |
| 75 | <div class="simplebox"> |
| 76 | <h1 class="cent" style="position: relative; z-index: 3; color: #FFFFFF; font-size: 2.5em;">Let's talk about Data</h1> |
| 77 | <img src="mister_tricorder.jpg" class="sshot" |
| 78 | style="width: 100%; margin-top: -4.5em; position: relative; z-index: 1;" |
| 79 | alt="Data & Mister Tricorder"> |
| 80 | </div> |
| 81 | </article> |
| 82 | |
| 83 | <article id="privacy" title="Data Privacy"> |
| 84 | <h1>Data Privacy</h1> |
| 85 | |
| 86 | <div class="simplebox"> |
| 87 | <p>Principles: <a href="https://www.mozilla.org/en-US/privacy/principles/">mozilla.org/privacy/principles</a></p> |
| 88 | <ol> |
| 89 | <li>No surprises</li> |
| 90 | <li>User control</li> |
| 91 | <li>Limited data</li> |
| 92 | <li>Sensible settings</li> |
| 93 | <li>Defense in depth</li> |
| 94 | </ol> |
| 95 | </div> |
| 96 | </article> |
| 97 | |
| 98 | <article id="collection" title="Data Collection"> |
| 99 | <h1>Data Collection</h1> |
| 100 | |
| 101 | <div class="simplebox"> |
| 102 | <ul> |
| 103 | <li>passive |
| 104 | <ul> |
| 105 | <li>updates, blocklists, …</li> |
| 106 | </ul> |
| 107 | </li> |
| 108 | <li>active |
| 109 | <ul> |
| 110 | <li>Telemetry, FHR, …</li> |
| 111 | <li>Crash Reports, SSL Error reports, …</li> |
| 112 | </ul> |
| 113 | </li> |
| 114 | </ul> |
| 115 | </div> |
| 116 | </article> |
| 117 | |
| 118 | <article id="crashes" title="Crash Analysis"> |
| 119 | <h1>Crash Analysis</h1> |
| 120 | |
| 121 | <div class="simplebox"> |
| 122 | <p>Finding new and rising crashes</p> |
| 123 | <p>Analyze crash data to help developers to debug and fix crash issues</p> |
| 124 | <p>Only voluntarily submitted crashes</p> |
| 125 | </div> |
| 126 | </article> |
| 127 | |
| 128 | <article id="telemetry" title="Telemetry"> |
| 129 | <h1>Telemetry</h1> |
| 130 | |
| 131 | <div class="simplebox"> |
| 132 | <p>Anonymized data from very specific probes, e.g. startup time, crashes experienced, number of bookmarks, etc.</p> |
| 133 | <p>Environment, e.g. OS, graphics hardware and drivers, add-ons, etc.</p> |
| 134 | <p>2 sets of data: base (formerly FHR) + extended</p> |
| 135 | <p><a href="https://telemetry.mozilla.org/">Dashboards & Documentation</a>: telemetry.mozilla.org</p> |
| 136 | <p>Personal data in about:telemetry</p> |
| 137 | </div> |
| 138 | </article> |
| 139 | |
| 140 | <article id="telemetry-examples" title="Telemetry: Examples"> |
| 141 | <h1>Telemetry: Examples</h1> |
| 142 | |
| 143 | <div class="simplebox"> |
| 144 | <ul> |
| 145 | <li><a href="http://robertovitillo.com/2014/11/12/using-spark-to-recommend-add-ons-for-firefox/">Add-on recommendations</a></li> |
| 146 | <li><a href="http://robertovitillo.com/2014/11/25/clustering-firefox-hangs/">Firefox hangs</a></li> |
| 147 | <li><a href="http://robertovitillo.com/2015/02/16/add-on-hangs-a-brief-summary/">Add-on hangs</a></li> |
| 148 | </ul> |
| 149 | </div> |
| 150 | </article> |
| 151 | |
| 152 | <article id="experiments" title="Telemetry Experiments"> |
| 153 | <h1>Telemetry Experiments</h1> |
| 154 | |
| 155 | <div class="simplebox"> |
| 156 | <p>On pre-release channels, A/B test shipped to specific set/percentage of users, control plus experiment groups</p> |
| 157 | <p>Examples: e10s (right now), default search (late 2014)</p> |
| 158 | </div> |
| 159 | </article> |
| 160 | |
| 161 | <article id="uitelemetry" title="UI Telemetry"> |
| 162 | <h1>UI Telemetry</h1> |
| 163 | |
| 164 | <div class="simplebox"> |
| 165 | <p>Telemetry about usage of UI elements</p> |
| 166 | <p>Example: items in toolbar vs. menu panel vs. customize mode</p> |
| 167 | <p>Android: |
| 168 | <a href="https://people.mozilla.org/~mfinkle/uitelemetry/">dashboard</a>, |
| 169 | <a href="http://starkravingfinkle.org/blog/2014/07/firefox-for-android-collecting-and-using-telemetry/">initial findings</a>, |
| 170 | <a href="http://starkravingfinkle.org/blog/2015/10/fun-with-telemetry-url-suggestions/">url suggestions</a> |
| 171 | </p> |
| 172 | </div> |
| 173 | </article> |
| 174 | |
| 175 | <article id="websites" title="Website A/B Testing"> |
| 176 | <h1>Website A/B Testing</h1> |
| 177 | |
| 178 | <div class="simplebox"> |
| 179 | <p>On Mozilla websites, classic A/B testing is being done.</p> |
| 180 | <p>Examples: <a href="https://fundraising.mozilla.org/category/testing/">Fundraising</a>, many others</p> |
| 181 | </div> |
| 182 | </article> |
| 183 | |
| 184 | <article id="studies" title="User Studies"> |
| 185 | <h1>User Studies</h1> |
| 186 | |
| 187 | <div class="simplebox"> |
| 188 | Focused studies on volunteers |
| 189 | <ul> |
| 190 | <li>more invasive telemetry</li> |
| 191 | <li>diary studies</li> |
| 192 | <li>usertesting.com</li> |
| 193 | <li>in-person interviews</li> |
| 194 | </ul> |
| 195 | </div> |
| 196 | </article> |
| 197 | |
| 198 | <article id="end" title="The End"> |
| 199 | |
| 200 | <div class="simplebox"> |
| 201 | <h1 class="cent" style="position: relative; z-index: 3; color: #FFFFFF; font-size: 2.5em;">Questions?</h1> |
| 202 | <img src="mister_tricorder.jpg" class="sshot" |
| 203 | style="width: 100%; margin-top: -4.5em; position: relative; z-index: 1;" |
| 204 | alt="Data & Mister Tricorder"> |
| 205 | </div> |
| 206 | </article> |
| 207 | |
| 208 | </body> |
| 209 | </html> |