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| 6 | <title>CSI:Mozilla</title> |
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| 18 | <header id="header"><div id="header-text">Crash Life Cycle</div> |
| 19 | <a id="headerlogo" href="#index" title="Start page">Mozilla Firefox</a> |
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| 29 | |
| 30 | <article id="toc" title="Table of Contents"> |
| 31 | <h1>Table of Contents</h1> |
| 32 | <h2>Crash Life Cycle</h2> |
| 33 | |
| 34 | <div class="captionedbox"> |
| 35 | <p class="captionedbox-caption">The following slides are available in this presentation:</p> |
| 36 | <div class="captionedbox-content"> |
| 37 | <ul id="toc-list"> |
| 38 | </ul> |
| 39 | </article> |
| 40 | |
| 41 | <article id="index" title="Start Page"> |
| 42 | <h1>The Life Cycle of a Firefox Crash</h1> |
| 43 | |
| 44 | <div class="simplebox"> |
| 45 | <mark><a href="http://home.kairo.at/">Robert Kaiser</a></mark>, |
| 46 | "KaiRo" <kairo@kairo.at> |
| 47 | <br><small>Crash Scene Investigator - CSI:Mozilla</small> |
| 48 | </div> |
| 49 | |
| 50 | <div class="simplebox"> |
| 51 | <mark>Blog post:</mark> |
| 52 | <a href="http://home.kairo.at/blog/2012-05/the_life_cycle_of_a_crash">http://home.kairo.at/blog/2012-05/the_life_cycle_of_a_crash</a> |
| 53 | </div> |
| 54 | |
| 55 | <div class="captionedbox"> |
| 56 | <p class="captionedbox-caption small">Slides: |
| 57 | <a href="http://kairo.mozdev.org/slides/brownbag-crashlife-2012/">http://kairo.mozdev.org/slides/brownbag-crashlife-2012/</a></p> |
| 58 | <div class="captionedbox-content small"> |
| 59 | <ul class="small"> |
| 60 | <li>Created for a Brown Bag during Mozilla Stability Work Week 2012 in |
| 61 | Mountain View.</li> |
| 62 | <li>Written in HTML 5 with CSS 3 and JavaScript.</li> |
| 63 | <li>Navigation via links on all slides, via access keys |
| 64 | (e.g. "n"/Alt+Shift+N for "next") or back/forward arrow keys</li> |
| 65 | <li><a href="#toc">Contents</a></li> |
| 66 | <li><a rel="license" href="http://creativecommons.org/licenses/by-sa/3.0/at/"><img |
| 67 | alt="Licensed under CC-BY-SA," style="border-width:0;vertical-align:bottom;" |
| 68 | src="cc-by-sa-80x15.png" /></a> 06/2012 |
| 69 | Robert Kaiser & the Mozilla CrashKill team</li> |
| 70 | </ul> |
| 71 | </div> |
| 72 | </div> |
| 73 | </article> |
| 74 | |
| 75 | <article id="reporter" title="Crash Reporter"> |
| 76 | |
| 77 | <div class="simplebox"> |
| 78 | <div class="cent"> |
| 79 | <img src="reporter.png" alt="Crash Reporter"> |
| 80 | </div> |
| 81 | </article> |
| 82 | |
| 83 | <article id="breakpad" title="Breakpad"> |
| 84 | <h1>Breakpad</h1> |
| 85 | |
| 86 | <div class="simplebox"> |
| 87 | <ul> |
| 88 | <li>Fetch stack, modules, add-ons, metadata</li> |
| 89 | <li>Prompt user</li> |
| 90 | <li>Different UI for plugins</li> |
| 91 | <li>Send report to Mozilla</li> |
| 92 | </ul> |
| 93 | </div> |
| 94 | </article> |
| 95 | |
| 96 | <article id="aboutcrashes" title="about:crashes"> |
| 97 | <h1>about:crashes</h1> |
| 98 | |
| 99 | <div class="simplebox"> |
| 100 | <ul> |
| 101 | <li>List of crashes for user</li> |
| 102 | <li>Report ID, submission/transmission date</li> |
| 103 | <li>ID ending in YYMMDD date: submission success</li> |
| 104 | <li>Link to report or re-submission</li> |
| 105 | </ul> |
| 106 | </div> |
| 107 | </article> |
| 108 | |
| 109 | <article id="socorro1" title="Socorro - Processing"> |
| 110 | <h1>Socorro: Collection, Processing</h1> |
| 111 | |
| 112 | <div class="simplebox"> |
| 113 | <ul> |
| 114 | <li>Collector - 2M reports/day</li> |
| 115 | <li>Processing, throttling</li> |
| 116 | <li>Stackwalking</li> |
| 117 | <li>Signature generation</li> |
| 118 | </ul> |
| 119 | </div> |
| 120 | </article> |
| 121 | |
| 122 | <article id="socorro2" title="Socorro - Reports"> |
| 123 | <h1>Socorro: Reports, UI</h1> |
| 124 | |
| 125 | <div class="simplebox"> |
| 126 | <ul> |
| 127 | <li>Aggregations per UTC day → Top Crashers (TCBS), etc.</li> |
| 128 | <li><mark><a href="https://crash-stats.mozilla.com/">crash-stats.mozilla.com</a></mark></li> |
| 129 | <li>Build info from FTP, ADI info from metrics</li> |
| 130 | </ul> |
| 131 | </div> |
| 132 | </article> |
| 133 | |
| 134 | <article id="socorro3" title="Socorro - TCBS"> |
| 135 | |
| 136 | <div class="simplebox"> |
| 137 | <div class="cent"> |
| 138 | <img src="tcbs.png" alt="Socorro: Top Crashes By Signature"> |
| 139 | </div> |
| 140 | </div> |
| 141 | </article> |
| 142 | |
| 143 | <article id="custom" title="Custom Reports"> |
| 144 | <h1>Custom Reports</h1> |
| 145 | |
| 146 | <div class="simplebox"> |
| 147 | <ul> |
| 148 | <li>Raw data in CSVs, direct DB access</li> |
| 149 | <li><a href="https://crash-analysis.mozilla.com/">crash-analysis.mozilla.com</a></li> |
| 150 | <li>Prototyping reports, one-off analysis</li> |
| 151 | <li><mark><a href="https://arewestableyet.com/">arewestableyet.com</a></mark></li> |
| 152 | </ul> |
| 153 | </div> |
| 154 | </article> |
| 155 | |
| 156 | <article id="crashkill" title="CrashKill"> |
| 157 | <h1>CrashKill</h1> |
| 158 | |
| 159 | <div class="simplebox"> |
| 160 | <ul> |
| 161 | <li>Watch Socorro and custom reports</li> |
| 162 | <li>Make sure bugs are reported</li> |
| 163 | <li>Poke developers, escalate if needed</li> |
| 164 | <li>Work with QA, third parties, blocklisting, etc.</li> |
| 165 | <li>Feed into release decisions</li> |
| 166 | </ul> |
| 167 | </div> |
| 168 | </article> |
| 169 | |
| 170 | <article id="qadev" title="QA, Developers"> |
| 171 | <h1>QA & Developers</h1> |
| 172 | |
| 173 | <div class="simplebox"> |
| 174 | <ul> |
| 175 | <li>Reproduce</li> |
| 176 | <li>Investigate, debug</li> |
| 177 | <li>Fix</li> |
| 178 | <li>Verify</li> |
| 179 | </ul> |
| 180 | </div> |
| 181 | </article> |
| 182 | |
| 183 | <article id="bugzilla" title="Bugzilla"> |
| 184 | <h1>Bugzilla</h1> |
| 185 | |
| 186 | <div class="simplebox"> |
| 187 | <ul> |
| 188 | <li><mark>crash</mark> keyword</li> |
| 189 | <li><mark>topcrash</mark> keyword, "startupcrash" whiteboard</li> |
| 190 | <li><mark>regression</mark>, <mark>regressionwindow-wanted</mark> keywords |
| 191 | <li><mark>needURLs</mark> keyword</li> |
| 192 | </ul> |
| 193 | </div> |
| 194 | </article> |
| 195 | |
| 196 | <article id="build" title="Build"> |
| 197 | <h1>Build</h1> |
| 198 | |
| 199 | <div class="simplebox"> |
| 200 | <ul> |
| 201 | <li>Fix landing on mozilla-central (Nightly)</li> |
| 202 | <li>Builds generated</li> |
| 203 | <li><mark>Symbols</mark> → Symbol Server → Socorro</li> |
| 204 | <li>Possibly uplifted to Aurora or Beta</li> |
| 205 | <li>Extremely grave cases: Chemspill</li> |
| 206 | </ul> |
| 207 | </div> |
| 208 | </article> |
| 209 | |
| 210 | <article id="fullcycle" title="Full Cycle"> |
| 211 | |
| 212 | <div class="simplebox"> |
| 213 | <div class="cent"> |
| 214 | <img src="lifecycle.png" alt="Life Cycle of a Crash"> |
| 215 | </div> |
| 216 | </div> |
| 217 | </article> |
| 218 | |
| 219 | </body> |
| 220 | </html> |