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1 | <!DOCTYPE html> |
2 | <html> | |
3 | <head> | |
4 | <meta http-equiv="Content-Type" content="text/html; charset=utf-8"> | |
5 | <meta name="Author" content="KaiRo - Robert Kaiser"> | |
6 | <title>Data Improving Firefox</title> | |
7 | <link rel="stylesheet" type="text/css" href="slides.css"> | |
8 | <script type="text/javascript" src="slides.js"></script> | |
9 | <link rel="contents" href="#index" title="Overview"> | |
10 | <link rel="index" id="link-toc" href="#toc" title="Contents"> | |
11 | <link rel="start" id="link-start" href="#index" title="Start"> | |
12 | </head> | |
13 | <body onload="docLoaded();"> | |
14 | <header id="header"><div id="header-text">Data</div> | |
15 | <div id="subheader-text"></div> | |
16 | <a id="headerlogo" href="#index" title="Startseite">Mozilla</a> | |
17 | </header> | |
18 | <nav id="slidenav"> | |
19 | <a href="#toc" id="nav-toc" accesskey="t">toc</a> || | |
20 | <a href="#index" id="nav-start" accesskey="s">start</a> || | |
21 | <a href="#" id="nav-prev" accesskey="p" hidden>< back</a> | |
22 | <span id="nav-prev-nolink" class="nolink">< back</span> | | |
23 | <a href="#" id="nav-next" id="goNext" accesskey="n" hidden>fwd ></a> | |
24 | <span id="nav-next-nolink" class="nolink">fwd ></span> | |
25 | </nav> | |
26 | ||
27 | <article id="toc" title="Table of Contents"> | |
28 | <h1>Table of Contents</h1> | |
29 | <h2>How Your Data Helps to Improve Firefox</h2> | |
30 | ||
31 | <div class="captionedbox"> | |
32 | <p class="captionedbox-caption">The following slides are available in this presentation:</p> | |
33 | <div class="captionedbox-content"> | |
34 | <ul id="toc-list"> | |
35 | </ul> | |
36 | </article> | |
37 | ||
38 | <article id="index" title="Start Page"> | |
39 | <h1>How Your Data Helps to Improve Firefox</h1> | |
40 | <h2>Sending crash reports (and other info) pays off!</h2> | |
41 | ||
42 | <div class="simplebox"> | |
43 | <mark><a href="http://home.kairo.at/">Robert Kaiser</a></mark>, | |
44 | "KaiRo" <kairo@kairo.at> | |
4c9fe72d | 45 | <br><small>Release Quality Manager, Mozilla</small> |
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46 | </div> |
47 | ||
48 | <div class="captionedbox"> | |
49 | <p class="captionedbox-caption">Slides: | |
50 | <a href="http://slides.kairo.at/fosdem2016/">http://slides.kairo.at/fosdem2016/</a></p> | |
51 | <div class="captionedbox-content small"> | |
52 | <ul class="small"> | |
53 | <li>Created for | |
54 | <a href="http://fosdem.org/2016/schedule/track/mozilla/">Mozilla | |
55 | Developer Room</a> at <a href="http://www.fosdem.org/">FOSDEM 2016</a> in | |
56 | Brussels.</li> | |
57 | <li>Written in HTML 5 with CSS 3 and JavaScript.</li> | |
58 | <li>Navigation via links on all slides, via access keys | |
59 | (e.g. "n"/Alt+Shift+N for "next") or back/forward arrow keys</li> | |
60 | <li><a href="#toc">Contents</a></li> | |
61 | <li><a rel="license" href="http://creativecommons.org/licenses/by-sa/3.0/at/"><img | |
62 | alt="Licensed under CC-BY-SA," style="border-width:0;vertical-align:bottom;" | |
63 | src="cc-by-sa-80x15.png"></a> 01/2016 Robert Kaiser - | |
64 | "Mozilla", "Firefox" and their logos are | |
65 | <a href="http://www.mozilla.org/foundation/trademarks/list.html">trademarks | |
66 | of the Mozilla Foundation</a>; <a href="http://www.startrek.com/">Star Trek</a> | |
67 | and related items are trademarks of | |
68 | <a href="http://www.paramount.com/">Paramount Pictures</a>.</li> | |
69 | </ul> | |
70 | </div> | |
71 | </div> | |
72 | </article> | |
73 | ||
74 | <article id="data" title="Data Talk"> | |
75 | <div class="simplebox"> | |
76 | <h1 class="cent" style="position: relative; z-index: 3; color: #FFFFFF; font-size: 2.5em;">Let's talk about Data</h1> | |
77 | <img src="mister_tricorder.jpg" class="sshot" | |
78 | style="width: 100%; margin-top: -4.5em; position: relative; z-index: 1;" | |
79 | alt="Data & Mister Tricorder"> | |
80 | </div> | |
81 | </article> | |
82 | ||
83 | <article id="privacy" title="Data Privacy"> | |
84 | <h1>Data Privacy</h1> | |
85 | ||
86 | <div class="simplebox"> | |
87 | <p>Principles: <a href="https://www.mozilla.org/en-US/privacy/principles/">mozilla.org/privacy/principles</a></p> | |
88 | <ol> | |
89 | <li>No surprises</li> | |
90 | <li>User control</li> | |
91 | <li>Limited data</li> | |
92 | <li>Sensible settings</li> | |
93 | <li>Defense in depth</li> | |
94 | </ol> | |
95 | </div> | |
96 | </article> | |
97 | ||
98 | <article id="collection" title="Data Collection"> | |
99 | <h1>Data Collection</h1> | |
100 | ||
101 | <div class="simplebox"> | |
102 | <ul> | |
103 | <li>passive | |
104 | <ul> | |
105 | <li>updates, blocklists, …</li> | |
106 | </ul> | |
107 | </li> | |
108 | <li>active | |
109 | <ul> | |
110 | <li>Telemetry, FHR, …</li> | |
111 | <li>Crash Reports, SSL Error reports, …</li> | |
112 | </ul> | |
113 | </li> | |
114 | </ul> | |
115 | </div> | |
116 | </article> | |
117 | ||
118 | <article id="crashes" title="Crash Analysis"> | |
119 | <h1>Crash Analysis</h1> | |
120 | ||
121 | <div class="simplebox"> | |
122 | <p>Finding new and rising crashes</p> | |
123 | <p>Analyze crash data to help developers to debug and fix crash issues</p> | |
124 | <p>Only voluntarily submitted crashes</p> | |
125 | </div> | |
126 | </article> | |
127 | ||
128 | <article id="telemetry" title="Telemetry"> | |
129 | <h1>Telemetry</h1> | |
130 | ||
131 | <div class="simplebox"> | |
132 | <p>Anonymized data from very specific probes, e.g. startup time, crashes experienced, number of bookmarks, etc.</p> | |
133 | <p>Environment, e.g. OS, graphics hardware and drivers, add-ons, etc.</p> | |
134 | <p>2 sets of data: base (formerly FHR) + extended</p> | |
b97aebb3 | 135 | <p><a href="https://telemetry.mozilla.org/">Dashboards & Documentation</a>: telemetry.mozilla.org</p> |
b5627ae1 | 136 | <p>Personal data in about:telemetry</p> |
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137 | </div> |
138 | </article> | |
139 | ||
140 | <article id="telemetry-examples" title="Telemetry: Examples"> | |
141 | <h1>Telemetry: Examples</h1> | |
142 | ||
143 | <div class="simplebox"> | |
144 | <ul> | |
145 | <li><a href="http://robertovitillo.com/2014/11/12/using-spark-to-recommend-add-ons-for-firefox/">Add-on recommendations</a></li> | |
146 | <li><a href="http://robertovitillo.com/2014/11/25/clustering-firefox-hangs/">Firefox hangs</a></li> | |
147 | <li><a href="http://robertovitillo.com/2015/02/16/add-on-hangs-a-brief-summary/">Add-on hangs</a></li> | |
148 | </ul> | |
149 | </div> | |
150 | </article> | |
151 | ||
152 | <article id="experiments" title="Telemetry Experiments"> | |
153 | <h1>Telemetry Experiments</h1> | |
154 | ||
155 | <div class="simplebox"> | |
156 | <p>On pre-release channels, A/B test shipped to specific set/percentage of users, control plus experiment groups</p> | |
157 | <p>Examples: e10s (right now), default search (late 2014)</p> | |
158 | </div> | |
159 | </article> | |
160 | ||
161 | <article id="uitelemetry" title="UI Telemetry"> | |
162 | <h1>UI Telemetry</h1> | |
163 | ||
164 | <div class="simplebox"> | |
165 | <p>Telemetry about usage of UI elements</p> | |
166 | <p>Example: items in toolbar vs. menu panel vs. customize mode</p> | |
167 | <p>Android: | |
b97aebb3 | 168 | <a href="https://people.mozilla.org/~mfinkle/uitelemetry/">dashboard</a>, |
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169 | <a href="http://starkravingfinkle.org/blog/2014/07/firefox-for-android-collecting-and-using-telemetry/">initial findings</a>, |
170 | <a href="http://starkravingfinkle.org/blog/2015/10/fun-with-telemetry-url-suggestions/">url suggestions</a> | |
171 | </p> | |
172 | </div> | |
173 | </article> | |
174 | ||
175 | <article id="websites" title="Website A/B Testing"> | |
176 | <h1>Website A/B Testing</h1> | |
177 | ||
178 | <div class="simplebox"> | |
179 | <p>On Mozilla websites, classic A/B testing is being done.</p> | |
180 | <p>Examples: <a href="https://fundraising.mozilla.org/category/testing/">Fundraising</a>, many others</p> | |
181 | </div> | |
182 | </article> | |
183 | ||
184 | <article id="studies" title="User Studies"> | |
185 | <h1>User Studies</h1> | |
186 | ||
187 | <div class="simplebox"> | |
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188 | Focused studies on volunteers |
189 | <ul> | |
190 | <li>more invasive telemetry</li> | |
191 | <li>diary studies</li> | |
192 | <li>usertesting.com</li> | |
193 | <li>in-person interviews</li> | |
194 | </ul> | |
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195 | </div> |
196 | </article> | |
197 | ||
198 | <article id="end" title="The End"> | |
199 | ||
200 | <div class="simplebox"> | |
201 | <h1 class="cent" style="position: relative; z-index: 3; color: #FFFFFF; font-size: 2.5em;">Questions?</h1> | |
202 | <img src="mister_tricorder.jpg" class="sshot" | |
203 | style="width: 100%; margin-top: -4.5em; position: relative; z-index: 1;" | |
204 | alt="Data & Mister Tricorder"> | |
205 | </div> | |
206 | </article> | |
207 | ||
208 | </body> | |
209 | </html> |