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6 | <title>CSI:Mozilla</title> |
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18 | <header id="header"><div id="header-text">CSI:Mozilla</div> |
19 | <a id="headerlogo" href="#index" title="Startseite">Mozilla Firefox</a> |
20 | </header> |
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29 | |
30 | <article id="toc" title="Table of Contents"> |
31 | <h1>Table of Contents</h1> |
32 | <h2>CSI:Mozilla</h2> |
33 | |
34 | <div class="captionedbox"> |
35 | <p class="captionedbox-caption">The following slides are available in this presentation:</p> |
36 | <div class="captionedbox-content"> |
37 | <ul id="toc-list"> |
38 | </ul> |
39 | </article> |
40 | |
41 | <article id="index" title="Start Page"> |
42 | <h1>CSI:Mozilla - Crash Scene Investigations</h1> |
43 | |
44 | <div class="simplebox"> |
45 | <mark><a href="http://home.kairo.at/">Robert Kaiser</a></mark>, |
46 | "KaiRo" <kairo@kairo.at> |
47 | <br><small>Mozilla Crash Scene Investigator</small> |
48 | </div> |
49 | |
50 | <div class="captionedbox"> |
51 | <p class="captionedbox-caption">Slides: |
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52 | <a href="http://slides.kairo.at/eumozcamp-berlin2011/">http://slides.kairo.at/eumozcamp-berlin2011/</a></p> |
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53 | <div class="captionedbox-content small"> |
54 | <ul class="small"> |
55 | <li>Created for a presentation at |
56 | <a href="https://wiki.mozilla.org/EU_MozCamp_2011">EU MozCamp 2011</a> in |
57 | Berlin.</li> |
58 | <li>Written in HTML 5 with CSS 3 and JavaScript.</li> |
59 | <li>Navigation via links on all slides, via access keys |
60 | (e.g. "n"/Alt+Shift+N for "next") or back/forward arrow keys</li> |
61 | <li><a href="#toc">Contents</a></li> |
62 | <li><a rel="license" href="http://creativecommons.org/licenses/by-sa/3.0/at/"><img |
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63 | alt="Licensed under CC-BY-SA," style="border-width:0;vertical-align:bottom;" |
64 | src="cc-by-sa-80x15.png" /></a> 11/2011 |
65 | Robert Kaiser & the Mozilla CrashKill team</li> |
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66 | </ul> |
67 | </div> |
68 | </div> |
69 | </article> |
70 | |
71 | <article id="crashkill" title="CrashKill"> |
72 | <h1>CrashKill</h1> |
73 | |
74 | <div class="simplebox"> |
75 | <div class="cent"> |
76 | <p><img src="firefox.png" alt="Firefox logo"></p> |
77 | <p><mark>Mission: To improve stability of our |
78 | products</mark></p> |
79 | </div> |
80 | </article> |
81 | |
82 | <article id="beginnings" title="CrashKill: Beginnings"> |
83 | <h1>How CrashKill Started</h1> |
84 | |
85 | <div class="simplebox"> |
86 | <img src="crash.jpg" alt="" style="float:right;"> |
87 | <ul> |
88 | <li><mark>Nov 2009</mark>: 3.5 & 3.6 crashes spiked and created a need for |
89 | renewed foxus</li> |
90 | <li><mark>CrashKill</mark> was born: a focused initiative to analyze incoming |
91 | crashes, detect trends, and drive resolutions</li> |
92 | </ul> |
93 | </div> |
94 | </article> |
95 | |
96 | <article id="factors" title="Stability Factors"> |
97 | <h1 style="display:none;">Stability Factors</h1> |
98 | |
99 | <div class="simplebox cent"> |
100 | <img src="factors.png" |
101 | alt="stability factors: Flash, add-ons, website changes, malware, code changes"> |
102 | </div> |
103 | </article> |
104 | |
105 | <article id="crash-analysis" title="Reading the Tea Leaves"> |
106 | <h1>Reading The Tea Leaves</h1> |
107 | |
108 | <div class="simplebox"> |
109 | <ul> |
110 | <li><mark>Trends</mark>: crash rates, "explosiveness"</li> |
111 | <li>Bugs filed / crash-stats data analysis</li> |
112 | <li><mark>Topcrash</mark> lists, crash ranks</li> |
113 | <li><mark>Correlations</mark> with code, website, 3rd-party software changes</li> |
114 | <li>Browser vs. plugin</li> |
115 | <li>Duplicates, OSes, uptime, etc.</li> |
116 | </ul> |
117 | </div> |
118 | </article> |
119 | |
120 | <article id="understanding-data" title="Understanding the Data"> |
121 | <h1>Understanding the Data</h1> |
122 | |
123 | <div class="simplebox"> |
124 | <ul> |
125 | <li><mark>Comparing</mark> crash rates between releases</li> |
126 | <li><mark>Pitfalls</mark> of crash rates, ADUs, ranks</li> |
127 | <li>Changes of signatures due to code or tool changes</li> |
128 | <li>Related signatures/bugs/crashes</li> |
129 | </ul> |
130 | </div> |
131 | </article> |
132 | |
133 | <article id="focus" title="Areas of Focus"> |
134 | <h1>Areas of Focus</h1> |
135 | |
136 | <div class="simplebox"> |
137 | <ul> |
138 | <li>Long tail</li> |
139 | <li><mark>Hangs</mark>, 3rd-party issues, malware</li> |
140 | <li>Analysis by <mark>component</mark></li> |
141 | <li>Most crashes in core, not desktop/mobile-specific</li> |
142 | <li>Mobile has more emphasis on out-of-memory issues</li> |
143 | <li>Lower ADU volume on mobile</li> |
144 | <li>Android Symbol Sender</li> |
145 | </ul> |
146 | </div> |
147 | </article> |
148 | |
149 | <article id="bugzilla" title="Bugzilla Best Practice"> |
150 | <h1>Bugzilla Best Practice</h1> |
151 | |
152 | <div class="simplebox"> |
153 | <ul> |
154 | <li>Add <mark>crash</mark> keyword</li> |
155 | <li>If a regression, add <mark>regression</mark> keyword |
156 | <ul> |
157 | <li>Add <mark>regressionwindow-wanted</mark> keyword</li> |
158 | <li>Try finding regression window</li> |
159 | <li>Try to correlate with push log</li> |
160 | </ul> |
161 | </li> |
162 | <li>If possible, find and add steps to reproduce</li> |
163 | </ul> |
164 | </div> |
165 | </article> |
166 | |
167 | <article id="community" title="Community"> |
168 | <h1>Community</h1> |
169 | |
170 | <div class="simplebox"> |
171 | <ul> |
172 | <li>Keep community engaged by fixing their issues</li> |
173 | <li>Community member Scoobidiver: >650 crash bugs filed</li> |
174 | <li>We <mark>need more members</mark> of the community contributing in a more |
175 | coordinated fashion</li> |
176 | <li>From filing good bugs via regression hunting to trying to fix</li> |
177 | </ul> |
178 | </div> |
179 | </article> |
180 | |
181 | <article id="socorro" title="Socorro"> |
182 | <h1>Socorro</h1> |
183 | |
184 | <div class="simplebox"> |
185 | <ul> |
186 | <li><mark>crash-stats.mozilla.com</mark></li> |
187 | <li>Working closely with Socorro team to identify and prioritize front-end |
188 | features that will help us diagnose crashes</li> |
189 | </ul> |
190 | </div> |
191 | </article> |
192 | |
193 | <article id="help" title="How You Can Help"> |
194 | <h1>How You Can Help</h1> |
195 | |
196 | <div class="simplebox"> |
197 | <ul> |
198 | <li>Make sure you <mark>submit crash reports</mark>, ideally including email |
199 | and comment</li> |
200 | <li><mark>Report bugs</mark> for crashes, tell us if you can reproduce them</li> |
201 | <li>CrashKill meetings - Mondays @ 10am Pacific ("7pm Central Europe") x290</li> |
202 | <li>Visit us in #crashkill on irc.mozilla.org</li> |
203 | <li>If you have a regular Firefox crash, help us to diagnose it - email |
204 | <mark>marcia@mozilla.com</mark> with details</li> |
205 | <li>Try fixing crashes - each one counts!</li> |
206 | </ul> |
207 | </div> |
208 | </article> |
209 | |
210 | <article id="team" title="CrashKill-Team"> |
211 | <h1 style="display:none;">The CrashKill-Team</h1> |
212 | |
213 | <div class="simplebox cent"> |
214 | <img src="team.png" |
215 | alt="Chris Hofmann, Sheila Mooney, Marcia Knous, Noaki Hirata, Robert Kaiser"> |
216 | </div> |
217 | </article> |
218 | |
219 | </body> |
220 | </html> |