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Table of Contents

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How Your Data Helps to Improve Firefox

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The following slides are available in this presentation:

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How Your Data Helps to Improve Firefox

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Sending crash reports (and other info) pays off!

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+Robert Kaiser, +"KaiRo" <kairo@kairo.at> +
Program Manager, Mozilla QA +
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Slides: + http://slides.kairo.at/fosdem2016/

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Let's talk about Data

+Data & Mister Tricorder +
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Data Privacy

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Principles: mozilla.org/privacy/principles

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  1. No surprises
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  3. User control
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  5. Limited data
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  7. Sensible settings
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  9. Defense in depth
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Data Collection

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Crash Analysis

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Finding new and rising crashes

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Analyze crash data to help developers to debug and fix crash issues

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Only voluntarily submitted crashes

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Telemetry

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Anonymized data from very specific probes, e.g. startup time, crashes experienced, number of bookmarks, etc.

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Environment, e.g. OS, graphics hardware and drivers, add-ons, etc.

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2 sets of data: base (formerly FHR) + extended

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Telemetry: Examples

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Telemetry Experiments

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On pre-release channels, A/B test shipped to specific set/percentage of users, control plus experiment groups

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Examples: e10s (right now), default search (late 2014)

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UI Telemetry

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Telemetry about usage of UI elements

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Example: items in toolbar vs. menu panel vs. customize mode

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Android: +initial findings, +url suggestions +

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Website A/B Testing

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On Mozilla websites, classic A/B testing is being done.

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Examples: Fundraising, many others

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User Studies

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+Focused studies done at times,
+with more invasive telemetry,
+small set of users included
+are informed and compensated. +
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Questions?

+Data & Mister Tricorder +
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