brownbag-crashlife-2012/index.html

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   6   <title>The Life Cycle of a Firefox Crash</title>
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  18 <header id="header"><div id="header-text">Crash Life Cycle</div>
  19   <a id="headerlogo" href="#index" title="Start page">Mozilla Firefox</a>
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  29
  30 <article id="toc" title="Table of Contents">
  31 <h1>Table of Contents</h1>
  32 <h2>Crash Life Cycle</h2>
  33
  34 <div class="captionedbox">
  35 <p class="captionedbox-caption">The following slides are available in this presentation:</p>
  36 <div class="captionedbox-content">
  37 <ul id="toc-list">
  38 </ul>
  39 </article>
  40
  41 <article id="index" title="Start Page">
  42 <h1>The Life Cycle of a Firefox Crash</h1>
  43
  44 <div class="simplebox">
  45 <mark><a href="http://home.kairo.at/">Robert Kaiser</a></mark>,
  46 "KaiRo" &lt;kairo@kairo.at&gt;
  47 <br><small>Crash Scene Investigator - CSI:Mozilla</small>
  48 </div>
  49
  50 <div class="simplebox">
  51 <mark>Blog post:</mark>
  52   <a href="http://home.kairo.at/blog/2012-05/the_life_cycle_of_a_crash">http://home.kairo.at/blog/2012-05/the_life_cycle_of_a_crash</a>
  53 </div>
  54
  55 <div class="captionedbox">
  56 <p class="captionedbox-caption small">Slides:
  57   <a href="http://slides.kairo.at/brownbag-crashlife-2012/">http://slides.kairo.at/brownbag-crashlife-2012/</a></p>
  58 <div class="captionedbox-content small">
  59 <ul class="small">
  60   <li>Created for a Brown Bag during Mozilla Stability Work Week 2012 in
  61   Mountain View.</li>
  62   <li>Written in HTML 5 with CSS 3 and JavaScript.</li>
  63   <li>Navigation via links on all slides, via access keys
  64    (e.g. "n"/Alt+Shift+N for "next") or back/forward arrow keys</li>
  65   <li><a href="#toc">Contents</a></li>
  66   <li><a rel="license" href="http://creativecommons.org/licenses/by-sa/3.0/at/"><img
  67         alt="Licensed under CC-BY-SA," style="border-width:0;vertical-align:bottom;"
  68         src="cc-by-sa-80x15.png" /></a> 06/2012
  69       Robert Kaiser &amp; the Mozilla CrashKill team</li>
  70 </ul>
  71 </div>
  72 </div>
  73 </article>
  74
  75 <article id="reporter" title="Crash Reporter">
  76
  77 <div class="simplebox">
  78 <div class="cent">
  79 <img src="reporter.png" alt="Crash Reporter">
  80 </div>
  81 </article>
  82
  83 <article id="breakpad" title="Breakpad">
  84 <h1>Breakpad</h1>
  85
  86 <div class="simplebox">
  87 <ul>
  88   <li>Fetch stack, modules, add-ons, metadata</li>
  89   <li>Prompt user</li>
  90   <li>Different UI for plugins</li>
  91   <li>Send report to Mozilla</li>
  92 </ul>
  93 </div>
  94 </article>
  95
  96 <article id="aboutcrashes" title="about:crashes">
  97 <h1>about:crashes</h1>
  98
  99 <div class="simplebox">
 100 <ul>
 101   <li>List of crashes for user</li>
 102   <li>Report ID, submission/transmission date</li>
 103   <li>ID ending in YYMMDD date: submission success</li>
 104   <li>Link to report or re-submission</li>
 105 </ul>
 106 </div>
 107 </article>
 108
 109 <article id="socorro1" title="Socorro - Processing">
 110 <h1>Socorro: Collection, Processing</h1>
 111
 112 <div class="simplebox">
 113 <ul>
 114   <li>Collector - 2M reports/day</li>
 115   <li>Processing, throttling</li>
 116   <li>Stackwalking</li>
 117   <li>Signature generation</li>
 118 </ul>
 119 </div>
 120 </article>
 121
 122 <article id="socorro2" title="Socorro - Reports">
 123 <h1>Socorro: Reports, UI</h1>
 124
 125 <div class="simplebox">
 126 <ul>
 127   <li>Aggregations per UTC day &rarr; Top Crashers (TCBS), etc.</li>
 128   <li><mark><a href="https://crash-stats.mozilla.com/">crash-stats.mozilla.com</a></mark></li>
 129   <li>Build info from FTP, ADI info from metrics</li>
 130 </ul>
 131 </div>
 132 </article>
 133
 134 <article id="socorro3" title="Socorro - TCBS">
 135
 136 <div class="simplebox">
 137 <div class="cent">
 138 <img src="tcbs.png" alt="Socorro: Top Crashes By Signature">
 139 </div>
 140 </div>
 141 </article>
 142
 143 <article id="custom" title="Custom Reports">
 144 <h1>Custom Reports</h1>
 145
 146 <div class="simplebox">
 147 <ul>
 148   <li>Raw data in CSVs, direct DB access</li>
 149   <li><a href="https://crash-analysis.mozilla.com/">crash-analysis.mozilla.com</a></li>
 150   <li>Prototyping reports, one-off analysis</li>
 151   <li><mark><a href="https://arewestableyet.com/">arewestableyet.com</a></mark></li>
 152 </ul>
 153 </div>
 154 </article>
 155
 156 <article id="crashkill" title="CrashKill">
 157 <h1>CrashKill</h1>
 158
 159 <div class="simplebox">
 160 <ul>
 161   <li>Watch Socorro and custom reports</li>
 162   <li>Make sure bugs are reported</li>
 163   <li>Poke developers, escalate if needed</li>
 164   <li>Work with QA, third parties, blocklisting, etc.</li>
 165   <li>Feed into release decisions</li>
 166 </ul>
 167 </div>
 168 </article>
 169
 170 <article id="qadev" title="QA, Developers">
 171 <h1>QA &amp; Developers</h1>
 172
 173 <div class="simplebox">
 174 <ul>
 175   <li>Reproduce</li>
 176   <li>Investigate, debug</li>
 177   <li>Fix</li>
 178   <li>Verify</li>
 179 </ul>
 180 </div>
 181 </article>
 182
 183 <article id="bugzilla" title="Bugzilla">
 184 <h1>Bugzilla</h1>
 185
 186 <div class="simplebox">
 187 <ul>
 188   <li><mark>crash</mark> keyword, <em>Crash Signature</em> field</li>
 189   <li><mark>topcrash</mark> keyword, <em>startupcrash</em> whiteboard</li>
 190   <li><em>regression</em>, <em>regressionwindow-wanted</em> keywords
 191   <li><mark>needURLs</mark> keyword</li>
 192 </ul>
 193 </div>
 194 </article>
 195
 196 <article id="build" title="Build">
 197 <h1>Build</h1>
 198
 199 <div class="simplebox">
 200 <ul>
 201   <li>Fix landing on mozilla-central (Nightly)</li>
 202   <li>Builds generated</li>
 203   <li><mark>Symbols</mark> &rarr; Symbol Server &rarr; Socorro</li>
 204   <li>Possibly uplifted to Aurora or Beta</li>
 205   <li>Extremely grave cases: Chemspill</li>
 206 </ul>
 207 </div>
 208 </article>
 209
 210 <article id="fullcycle" title="Full Cycle">
 211
 212 <div class="simplebox">
 213 <div class="cent">
 214 <img src="lifecycle.png" alt="Life Cycle of a Crash">
 215 </div>
 216 </div>
 217 </article>
 218
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 220 </html>