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  <meta name="Author" content="KaiRo - Robert Kaiser">
  <title>The Life Cycle of a Firefox Crash</title>
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  <link rel="contents" href="#index" title="Overview">
  <link rel="index" id="link-toc" href="#toc" title="Content">
  <link rel="start" id="link-start" href="#index" title="Start">
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<header id="header"><div id="header-text">Crash Life Cycle</div>
  <a id="headerlogo" href="#index" title="Start page">Mozilla Firefox</a>
</header>
<nav id="slidenav"><div id="subheader-text"></div>
  <a href="#toc" id="nav-toc" accesskey="t">toc</a> ||
  <a href="#index" id="nav-start" accesskey="s">start</a> ||
  <a href="#" id="nav-prev" accesskey="p" hidden>&lt; back</a>
  <span id="nav-prev-nolink" class="nolink">&lt; back</span> |
  <a href="#" id="nav-next" id="goNext" accesskey="n" hidden>fwd &gt;</a>
  <span id="nav-next-nolink" class="nolink">fwd &gt;</span>
</nav>

<article id="toc" title="Table of Contents">
<h1>Table of Contents</h1>
<h2>Crash Life Cycle</h2>

<div class="captionedbox">
<p class="captionedbox-caption">The following slides are available in this presentation:</p>
<div class="captionedbox-content">
<ul id="toc-list">
</ul>
</article>

<article id="index" title="Start Page">
<h1>The Life Cycle of a Firefox Crash</h1>

<div class="simplebox">
<mark><a href="http://home.kairo.at/">Robert Kaiser</a></mark>,
"KaiRo" &lt;kairo@kairo.at&gt;
<br><small>Crash Scene Investigator - CSI:Mozilla</small>
</div>

<div class="simplebox">
<mark>Blog post:</mark>
  <a href="http://home.kairo.at/blog/2012-05/the_life_cycle_of_a_crash">http://home.kairo.at/blog/2012-05/the_life_cycle_of_a_crash</a>
</div>

<div class="captionedbox">
<p class="captionedbox-caption small">Slides:
  <a href="http://kairo.mozdev.org/slides/brownbag-crashlife-2012/">http://kairo.mozdev.org/slides/brownbag-crashlife-2012/</a></p>
<div class="captionedbox-content small">
<ul class="small">
  <li>Created for a Brown Bag during Mozilla Stability Work Week 2012 in
  Mountain View.</li>
  <li>Written in HTML 5 with CSS 3 and JavaScript.</li>
  <li>Navigation via links on all slides, via access keys
   (e.g. "n"/Alt+Shift+N for "next") or back/forward arrow keys</li>
  <li><a href="#toc">Contents</a></li>
  <li><a rel="license" href="http://creativecommons.org/licenses/by-sa/3.0/at/"><img
        alt="Licensed under CC-BY-SA," style="border-width:0;vertical-align:bottom;"
        src="cc-by-sa-80x15.png" /></a> 06/2012
      Robert Kaiser &amp; the Mozilla CrashKill team</li>
</ul>
</div>
</div>
</article>

<article id="reporter" title="Crash Reporter">

<div class="simplebox">
<div class="cent">
<img src="reporter.png" alt="Crash Reporter">
</div>
</article>

<article id="breakpad" title="Breakpad">
<h1>Breakpad</h1>

<div class="simplebox">
<ul>
  <li>Fetch stack, modules, add-ons, metadata</li>
  <li>Prompt user</li>
  <li>Different UI for plugins</li>
  <li>Send report to Mozilla</li>
</ul>
</div>
</article>

<article id="aboutcrashes" title="about:crashes">
<h1>about:crashes</h1>

<div class="simplebox">
<ul>
  <li>List of crashes for user</li>
  <li>Report ID, submission/transmission date</li>
  <li>ID ending in YYMMDD date: submission success</li>
  <li>Link to report or re-submission</li>
</ul>
</div>
</article>

<article id="socorro1" title="Socorro - Processing">
<h1>Socorro: Collection, Processing</h1>

<div class="simplebox">
<ul>
  <li>Collector - 2M reports/day</li>
  <li>Processing, throttling</li>
  <li>Stackwalking</li>
  <li>Signature generation</li>
</ul>
</div>
</article>

<article id="socorro2" title="Socorro - Reports">
<h1>Socorro: Reports, UI</h1>

<div class="simplebox">
<ul>
  <li>Aggregations per UTC day &rarr; Top Crashers (TCBS), etc.</li>
  <li><mark><a href="https://crash-stats.mozilla.com/">crash-stats.mozilla.com</a></mark></li>
  <li>Build info from FTP, ADI info from metrics</li>
</ul>
</div>
</article>

<article id="socorro3" title="Socorro - TCBS">

<div class="simplebox">
<div class="cent">
<img src="tcbs.png" alt="Socorro: Top Crashes By Signature">
</div>
</div>
</article>

<article id="custom" title="Custom Reports">
<h1>Custom Reports</h1>

<div class="simplebox">
<ul>
  <li>Raw data in CSVs, direct DB access</li>
  <li><a href="https://crash-analysis.mozilla.com/">crash-analysis.mozilla.com</a></li>
  <li>Prototyping reports, one-off analysis</li>
  <li><mark><a href="https://arewestableyet.com/">arewestableyet.com</a></mark></li>
</ul>
</div>
</article>

<article id="crashkill" title="CrashKill">
<h1>CrashKill</h1>

<div class="simplebox">
<ul>
  <li>Watch Socorro and custom reports</li>
  <li>Make sure bugs are reported</li>
  <li>Poke developers, escalate if needed</li>
  <li>Work with QA, third parties, blocklisting, etc.</li>
  <li>Feed into release decisions</li>
</ul>
</div>
</article>

<article id="qadev" title="QA, Developers">
<h1>QA &amp; Developers</h1>

<div class="simplebox">
<ul>
  <li>Reproduce</li>
  <li>Investigate, debug</li>
  <li>Fix</li>
  <li>Verify</li>
</ul>
</div>
</article>

<article id="bugzilla" title="Bugzilla">
<h1>Bugzilla</h1>

<div class="simplebox">
<ul>
  <li><mark>crash</mark> keyword, <em>Crash Signature</em> field</li>
  <li><mark>topcrash</mark> keyword, <em>startupcrash</em> whiteboard</li>
  <li><em>regression</em>, <em>regressionwindow-wanted</em> keywords
  <li><mark>needURLs</mark> keyword</li>
</ul>
</div>
</article>

<article id="build" title="Build">
<h1>Build</h1>

<div class="simplebox">
<ul>
  <li>Fix landing on mozilla-central (Nightly)</li>
  <li>Builds generated</li>
  <li><mark>Symbols</mark> &rarr; Symbol Server &rarr; Socorro</li>
  <li>Possibly uplifted to Aurora or Beta</li>
  <li>Extremely grave cases: Chemspill</li>
</ul>
</div>
</article>

<article id="fullcycle" title="Full Cycle">

<div class="simplebox">
<div class="cent">
<img src="lifecycle.png" alt="Life Cycle of a Crash">
</div>
</div>
</article>

</body>
</html>
Commit	Line	Data
d1fbd019	1	<!DOCTYPE html>
	2	<html>
	3	<head>
	4	<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
	5	<meta name="Author" content="KaiRo - Robert Kaiser">
07620fe4	6	<title>The Life Cycle of a Firefox Crash</title>
d1fbd019	7	<link rel="stylesheet" type="text/css" href="slides.css">
	8	<script type="text/javascript" src="slides.js"></script>
	9	<link rel="contents" href="#index" title="Overview">
	10	<link rel="index" id="link-toc" href="#toc" title="Content">
	11	<link rel="start" id="link-start" href="#index" title="Start">
	12	<!-- link rel="first" id="link-first" href="#" title="First page" hidden>
	13	<link rel="previous" id="link-prev" href="#" title="Previous page" hidden>
	14	<link rel="next" id="link-next" href="#" title="Next page" hidden>
	15	<link rel="last" id="link-last" href="#" title="Last page" hidden -->
	16	</head>
	17	<body onload="docLoaded();">
	18	<header id="header"><div id="header-text">Crash Life Cycle</div>
	19	<a id="headerlogo" href="#index" title="Start page">Mozilla Firefox</a>
	20	</header>
	21	<nav id="slidenav"><div id="subheader-text"></div>
	22	<a href="#toc" id="nav-toc" accesskey="t">toc</a> \|\|
	23	<a href="#index" id="nav-start" accesskey="s">start</a> \|\|
	24	<a href="#" id="nav-prev" accesskey="p" hidden>< back</a>
	25	<span id="nav-prev-nolink" class="nolink">< back</span> \|
	26	<a href="#" id="nav-next" id="goNext" accesskey="n" hidden>fwd ></a>
	27	<span id="nav-next-nolink" class="nolink">fwd ></span>
	28	</nav>
	29
	30	<article id="toc" title="Table of Contents">
	31	<h1>Table of Contents</h1>
	32	<h2>Crash Life Cycle</h2>
	33
	34	<div class="captionedbox">
	35	<p class="captionedbox-caption">The following slides are available in this presentation:</p>
	36	<div class="captionedbox-content">
	37	<ul id="toc-list">
	38	</ul>
	39	</article>
	40
	41	<article id="index" title="Start Page">
	42	<h1>The Life Cycle of a Firefox Crash</h1>
	43
	44	<div class="simplebox">
	45	<mark><a href="http://home.kairo.at/">Robert Kaiser</a></mark>,
	46	"KaiRo" <kairo@kairo.at>
	47	<br><small>Crash Scene Investigator - CSI:Mozilla</small>
	48	</div>
	49
	50	<div class="simplebox">
	51	<mark>Blog post:</mark>
	52	<a href="http://home.kairo.at/blog/2012-05/the_life_cycle_of_a_crash">http://home.kairo.at/blog/2012-05/the_life_cycle_of_a_crash</a>
	53	</div>
	54
	55	<div class="captionedbox">
	56	<p class="captionedbox-caption small">Slides:
	57	<a href="http://kairo.mozdev.org/slides/brownbag-crashlife-2012/">http://kairo.mozdev.org/slides/brownbag-crashlife-2012/</a></p>
	58	<div class="captionedbox-content small">
	59	<ul class="small">
	60	<li>Created for a Brown Bag during Mozilla Stability Work Week 2012 in
	61	Mountain View.</li>
	62	<li>Written in HTML 5 with CSS 3 and JavaScript.</li>
	63	<li>Navigation via links on all slides, via access keys
	64	(e.g. "n"/Alt+Shift+N for "next") or back/forward arrow keys</li>
	65	<li><a href="#toc">Contents</a></li>
	66	<li><a rel="license" href="http://creativecommons.org/licenses/by-sa/3.0/at/"><img
	67	alt="Licensed under CC-BY-SA," style="border-width:0;vertical-align:bottom;"
	68	src="cc-by-sa-80x15.png" /></a> 06/2012
	69	Robert Kaiser & the Mozilla CrashKill team</li>
	70	</ul>
71	</div>
72	</div>
73	</article>
74
75	<article id="reporter" title="Crash Reporter">
76
77	<div class="simplebox">
78	<div class="cent">
79	<img src="reporter.png" alt="Crash Reporter">
80	</div>
81	</article>
82
83	<article id="breakpad" title="Breakpad">
84	<h1>Breakpad</h1>
85
86	<div class="simplebox">
87	<ul>
88	<li>Fetch stack, modules, add-ons, metadata</li>
89	<li>Prompt user</li>
90	<li>Different UI for plugins</li>
91	<li>Send report to Mozilla</li>
92	</ul>
93	</div>
94	</article>
95
96	<article id="aboutcrashes" title="about:crashes">
97	<h1>about:crashes</h1>
98
99	<div class="simplebox">
100	<ul>
101	<li>List of crashes for user</li>
102	<li>Report ID, submission/transmission date</li>
103	<li>ID ending in YYMMDD date: submission success</li>
104	<li>Link to report or re-submission</li>
105	</ul>
106	</div>
107	</article>
108
109	<article id="socorro1" title="Socorro - Processing">
110	<h1>Socorro: Collection, Processing</h1>
111
112	<div class="simplebox">
113	<ul>
114	<li>Collector - 2M reports/day</li>
115	<li>Processing, throttling</li>
116	<li>Stackwalking</li>
117	<li>Signature generation</li>
118	</ul>
119	</div>
120	</article>
121
122	<article id="socorro2" title="Socorro - Reports">
123	<h1>Socorro: Reports, UI</h1>
124
125	<div class="simplebox">
126	<ul>
127	<li>Aggregations per UTC day → Top Crashers (TCBS), etc.</li>
128	<li><mark><a href="https://crash-stats.mozilla.com/">crash-stats.mozilla.com</a></mark></li>
129	<li>Build info from FTP, ADI info from metrics</li>
130	</ul>
131	</div>
132	</article>
133
134	<article id="socorro3" title="Socorro - TCBS">
135
136	<div class="simplebox">
137	<div class="cent">
138	<img src="tcbs.png" alt="Socorro: Top Crashes By Signature">
139	</div>
140	</div>
141	</article>
142
143	<article id="custom" title="Custom Reports">
144	<h1>Custom Reports</h1>
145
146	<div class="simplebox">
147	<ul>
148	<li>Raw data in CSVs, direct DB access</li>
149	<li><a href="https://crash-analysis.mozilla.com/">crash-analysis.mozilla.com</a></li>
150	<li>Prototyping reports, one-off analysis</li>
151	<li><mark><a href="https://arewestableyet.com/">arewestableyet.com</a></mark></li>
152	</ul>
153	</div>
154	</article>
155
156	<article id="crashkill" title="CrashKill">
157	<h1>CrashKill</h1>
158
159	<div class="simplebox">
160	<ul>
161	<li>Watch Socorro and custom reports</li>
162	<li>Make sure bugs are reported</li>
163	<li>Poke developers, escalate if needed</li>
164	<li>Work with QA, third parties, blocklisting, etc.</li>
165	<li>Feed into release decisions</li>
166	</ul>
167	</div>
168	</article>
169
170	<article id="qadev" title="QA, Developers">
171	<h1>QA & Developers</h1>
172
173	<div class="simplebox">
174	<ul>
175	<li>Reproduce</li>
176	<li>Investigate, debug</li>
177	<li>Fix</li>
178	<li>Verify</li>
179	</ul>
180	</div>
181	</article>
182
183	<article id="bugzilla" title="Bugzilla">
184	<h1>Bugzilla</h1>
185
186	<div class="simplebox">
187	<ul>
07620fe4	188	<li><mark>crash</mark> keyword, <em>Crash Signature</em> field</li>
	189	<li><mark>topcrash</mark> keyword, <em>startupcrash</em> whiteboard</li>
	190	<li><em>regression</em>, <em>regressionwindow-wanted</em> keywords
d1fbd019	191	<li><mark>needURLs</mark> keyword</li>
	192	</ul>
	193	</div>
	194	</article>
	195
	196	<article id="build" title="Build">
	197	<h1>Build</h1>
	198
	199	<div class="simplebox">
	200	<ul>
	201	<li>Fix landing on mozilla-central (Nightly)</li>
	202	<li>Builds generated</li>
	203	<li><mark>Symbols</mark> → Symbol Server → Socorro</li>
	204	<li>Possibly uplifted to Aurora or Beta</li>
	205	<li>Extremely grave cases: Chemspill</li>
	206	</ul>
	207	</div>
	208	</article>
	209
	210	<article id="fullcycle" title="Full Cycle">
	211
	212	<div class="simplebox">
	213	<div class="cent">
	214	<img src="lifecycle.png" alt="Life Cycle of a Crash">
	215	</div>
	216	</div>
	217	</article>
	218
	219	</body>
	220	</html>